Privacy Policy

Privacy Policy for Velvet Bingo

At Velvet Bingo, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, store, share, and protect the information that you provide us with when using our website and online services.

We may change this policy from time to time by updating this page. You should check this page regularly for any changes.

What Information We Collect

When you register on our site or play games, we collect the following types of data:

Your name and contact details
Login credentials (username and password)
Game preferences and habits
Browser type and version
Operating system and device type

We also use cookies to track your browsing behavior on our website. Cookies are small files stored on your computer by your web browser.

How We Use the Information

We use the information we collect for:

Providing you with a personalized experience, such as recommending games or sending emails based on your interests
Improving and optimizing our services, including game development and user interface design
Managing and operating our website and online services
Conducting market research to better understand player preferences

Who We Share Your Information With

We may share your information with:

Other companies within the Live Bingo Network group of companies for marketing, technical, or operational purposes
Our third-party service providers who assist us in providing our services, such as game development studios and customer support teams
Regulatory bodies where we are required to do so by law

How We Protect Your Data

We take all reasonable steps to protect your information from unauthorized access, disclosure, modification, or loss. This includes:

Implementing secure login procedures to prevent hacking attempts
Encrypting data transmissions using industry-standard protocols (HTTPS)
Storing sensitive information in encrypted form on our servers

Your Rights and Choices

You have the right to:

Request deletion of your account and all related information
Ask us not to contact you with marketing emails or promotions
Access a copy of the information we hold about you

If you wish to exercise any of these rights, please contact our Customer Support Team.

Data Retention Policy

We will retain your data for as long as is necessary for providing our services and complying with regulatory requirements. This includes storing account history, game logs, and other operational records.

Changes to Our Privacy Policy

We reserve the right to change this policy at any time by updating this page. If we make significant changes, we may notify you through email or via in-game notifications.

If you have any questions about our Privacy Policy or how we handle your data, please contact us.